Shipping Info

Just Mom and Me Dolls

Custom Made Vinyl Dolls

We Specialize in Custom made LOOK-A-LIKE PHOTO DOLLS and NATIVE AMERICAN and ASIAN Dolls
We also sell ASHTON DRAKE - ADORA - BERENGUER - MIDDLETON - APPLE VALLEY DOLLS

PLEASE READ

Ordering Information
. . . ... . .
When placing an Order and choosing your method of Shipping
Please DO NOT choose Flat-Rate Box or Flat-Rate Envelope
The Flat Rate Boxes and Envelopes are very SMALL
.
CHOOSING THE WRONG METHOD OF SHIPPING
WILL CAUSE UNNECESSARY SHIPPING DELAYS

PLEASE READ

Special Notice

When choosing your method of Shipping
Please take into consideration the size of the Flat Rate Box

None of the Dolls fit into a Flat Rate Box

Here are pictures of the Flat Rate Boxes

Small Flat Rate Box
8.5" x 1.5" x 5"

A Doll will NOT fit into this Box

Medium Flat Rate Box
11" x 5.5" x 8.5"

A Doll will NOT fit into this Box

Large Flat Rate Box
12" x 6" x 12"

A Doll will NOT fit into this Box

All of the Flat Rate Envelopes are Very Thin ... made of a stiff cardboard.
Nothing I Sell will fit in any of the Flat Rate Envelopes

CHOOSING THE WRONG METHOD OF SHIPPING
WILL CAUSE UNNECESSARY SHIPPING DELAYS

International Shipping

I do ship International to most Countries,
however because of the exchange rate on money,
I can NOT accept Money Orders or Checks from foreign Countries
I can only accept International Credit Cards

We DO NOT ship to any Countries that the United States Post Office will not insure the package. Such as Mexico

When shipping outside of the United States,
Some Countries may charge an import tax.
Customer is responsible for all import taxes.

Shipping costs outside of the United States vary, depending on location.
Please email us for a quote. .mailto:justmomandmedolls@msn.com

I only charge what it cost me to ship the item to you.

Shipping Time Frame

In stock items ... ship out next day

"Dolls requiring assembly are shipped out in 2 to 3 days. If there is a delay, due to out of stock items, we will email you with an estimated shipping date.

We ship through the U.S. Post Office.

Shipping Costs

All Merchandise is shipped through the U.S. Postal Service

Shipping cost is calculated by weight, size of box and zip code, using the U.S. Postal Service Software

If the Shipping Cost on your Invoice is incorrect ... it will be adjusted before your Credit Card is charged

I only charge what it cost me to ship the item to you

Important Note:
When designing my web site and sitting up the shopping cart ... it was required that I give every item a weight for shipping cost. The minimum weight allowed was one pound ... there are many things on my web site that weigh much less than one pound ... such as a pair of doll shoes or a pair of stockings Therefore if you are ordering several items of doll clothing .... the shipping cost on your invoice will be larger than it will actually cost to ship. I weigh each package and only charge what it cost me to ship the items to you. After I have calculated the correct shipping I will email you and let you know the correct total of your order.

Return Policy: We pride ourselves in offering you merchandise of the highest quality, shipped in mint condition. If you are not happy with your purchase, please call for a return number for the outside of the package. If there is not a return number, package will not be accepted for return. Please return promptly in it's original condition (shipping box and inside packing) and we will refund or credit to your original method of payment, the price of the item and sales tax if applied (excluding shipping ... if the doll had Free or Special Lower price shipping... the actual cost of shipping the doll to you will be deducted from the refund). No returns after 10 days, that includes exchanges or refunds. All items that are on Sale (discounted off the retail price) are "Final Sales" There are no refunds, exchanges or returns on items that are on Special or Custom orders. There are no refunds, exchanges or returns on Sale or Clearance priced items! If package is refused or unable to be delivered and returned to me, you will be credited only for merchandise not shipping cost.

ATTENTION CUSTOMERS

If You Have A Problem Placing An Order

Please Call Us At 660-425-8811
or
Email Us At justmomandmedolls@msn.com


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Bethany, MO 66424
660-425-8811
justmomandmedolls@msn.com